Personalised feedback

Why personalised feedback?

To make it more engaging and relevant to interact with knowledge and content from your organization. It's like having a personal tutor.

How does it work?

You can deliver personalised feedback to your users in every dialogue.

• Select "AI Feedback"
• Activate AI Feedback
• Add the knowledge, process or guideline that serves as the source of truth (up to 1500 words)
• Activate open responses by clicking on the keyboard

That's it, you're ready to ask users an open-ended question and provide personalized feedback based on their answer.